Request a business stay at The Star Grand Brisbane

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What the form asks

The request form is split so you can give the practical details without writing a long brief. In the first column, enter your stay dates, the number of rooms, likely guest names if known, and any preference for room type. If you need accessible rooms, twin rooms or suites, say so in the room notes. The published room categories are covered on the rooms page.

In the second column, add the business context: company name, lead contact, delegates, arrival pattern and meeting requirements. If you are pairing accommodation with an event, include the event date, likely numbers, room block needs and whether the group is using The Star Brisbane’s published event spaces. The meetings and events page summarises what the venue publishes.

Check the request summary before sending

Before you submit, the form shows a plain request summary. Use it to check dates, room count, delegate notes, meeting needs and any arrival or transport comments. If your team is flying in, add flight timing only if it helps the booking desk understand early arrival or late departure. For airport planning, see airport and Airtrain.

Do not enter payment-card details in the form. If a rate, deposit, guarantee or invoice process is needed, that is handled later by the hotel or booking partner. If your employer needs a purchase order, billing name or tax invoice details, include that in the notes so the follow-up is directed correctly.

What happens next

After you send the request, the business-stay desk reviews it and passes the details to the relevant hotel or booking partner where appropriate. A response is usually within one working day. For short-notice stays, give the clearest possible arrival date, room count and contact email so the request can be assessed quickly.

The reply may ask for missing details, offer available room options or direct you to the official booking path. If your plan includes a client dinner, mention the preferred night and whether the Sky Deck is part of the brief; dining notes are kept separate on the Sky Deck and dining page. For how this site is paid when a request becomes a confirmed stay, read how this site earns.

1. Dates, delegates and what you need (rooms, a meeting room, a dinner).
2. The desk checks availability and the current rate with the hotel or the booking partner.
3. You get an email, usually within one working day.
4. You complete the booking with the hotel or the partner; no card details here.

Commercially, it is simple: a confirmed stay that began as a request on this site earns us a commission from the hotel or the booking partner. The traveller, or the employer, pays the hotel's rate and nothing to us.